Introducing HelpPilot
We built HelpPilot to put customer support on autopilot — because existing tools are too expensive, too bloated, and too slow. Here's our take on what modern support should look like.
By HelpPilot Team
Why We Built HelpPilot
Customer support shouldn’t cost a fortune. But if you’ve ever priced out tools like Intercom, Zendesk, or Drift, you know the reality — basic features start at $79/seat/month, AI is an add-on, and you’re locked into annual contracts before you’ve even sent your first message.
We built HelpPilot to put customer support on autopilot — without the bloat or the price tag.
What Makes HelpPilot Different
AI from Day One
Most support tools bolt on AI as an afterthought — an expensive add-on that barely works. HelpPilot was built around AI from the start. Your AI agent puts common questions on autopilot, using your knowledge base to give real, accurate answers. When it can’t resolve something, it hands off to your team with full context.
Lightweight by Design
Our chat widget is under 15KB gzipped. It loads asynchronously, uses Shadow DOM for style isolation, and won’t affect your site’s performance. Compare that to competitors whose widgets add hundreds of kilobytes to every page load.
Simple, Transparent Pricing
One price. All features included. No per-seat surprises, no AI add-on fees, no feature gates that force you into enterprise plans. Start at $19/month and upgrade when you’re ready.
What You Get
- AI Agent — Puts common questions on autopilot using your knowledge base
- Live Chat Widget — Lightweight, customizable, works on any site
- Agent Dashboard — Real-time inbox with canned responses and team collaboration
- Knowledge Base — Import articles, crawl URLs, upload files
- Analytics — Track what matters: volume, response times, AI resolution rate
- Multi-Property — Support multiple sites from one account
Getting Started
Getting HelpPilot running on your site takes less than 2 minutes:
- Create your free account
- Copy the widget snippet from your dashboard
- Paste it on your site
That’s it. Your support is on autopilot — the AI agent starts answering questions immediately.
What’s Next
We’re just getting started. Here’s what’s on our roadmap:
- More integrations — Slack, email, and more channels
- Advanced AI training — Fine-tune your AI agent’s personality and responses
- Team features — Roles, permissions, and assignment rules
- Mobile app — Manage conversations on the go
We’d love your feedback. Sign up for free and let us know what you think.